Privacy Statement

1. Information We Collect

Information You Provide

You may provide information such as your name, business email address, telephone number, company or organization name, job title, professional role, business or marketing objectives, and information included in messages, inquiries, consultation requests, or other communications.

Please do not submit passwords, payment-card information, government identification numbers, health information, or other highly sensitive personal information through the Website unless we specifically request it through an appropriate secure process.

Information Collected Automatically

Depending on the technologies currently used on the Website, certain information may be collected automatically, including IP address, browser and device type, operating system, pages visited, referring source, approximate geographic location derived from IP address, visit date and time, and Website interaction information.

2. How We Use Personal Information

We may use personal information to:

• Respond to inquiries and requests;
• Schedule or facilitate consultations;
• Communicate with prospective or existing clients;
• Provide information about our services;
• Develop and manage business relationships;
• Understand how visitors use our Website;
• Improve Website functionality, content, and user experience;
• Conduct research, analytics, measurement, and business planning;
• Develop and improve our services;
• Detect, prevent, and investigate fraud, abuse, security incidents, or unlawful activity;
• Maintain the security and integrity of our systems; and
• Comply with legal obligations and establish, exercise, or defend legal claims.

Where permitted by applicable law, we may also use professional contact information to send business-related communications, insights, publications, event information, or other marketing communications.

3. Cookies and Similar Technologies

Radical currently intends for the public Website to operate without storing cookies, as indicated on the Website.

However, certain technologies, embedded services, hosting providers, analytics tools, advertising platforms, forms, or third-party services may use cookies, pixels, local storage, or similar technologies.

If this changes, we may update this Privacy Statement and, where required, provide appropriate notice and consent mechanisms.

4. Marketing Communications

If you provide your contact information, we may contact you about Radical's services, insights, events, research, or other business-related information. You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the communication or by contacting us directly.

5. How We Share Personal Information

We may disclose personal information to service providers supporting website hosting, development, analytics, CRM, email, marketing automation, scheduling, cloud storage, cybersecurity, business operations, and other technology or professional services.

We may also disclose information to professional advisors, where necessary for legal or safety purposes, or in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, subject to applicable law.

6. AI and Automated Technologies

Radical provides services that may involve artificial intelligence, automation, analytics, personalization, and related technologies. Where these technologies are used by Radical in connection with our Website or services, information may be processed by technology providers supporting those functions.

We seek to use appropriate safeguards and contractual arrangements when engaging service providers to process personal information. You should not submit confidential or highly sensitive information to an AI-enabled feature or public Website form unless Radical specifically indicates that the feature is designed to receive that information.

7. Business and B2B Information

Because Radical operates primarily in the B2B market, much of the information we process may relate to individuals in their professional capacity. We may process professional contact information associated with companies, organizations, business roles, or commercial relationships and may use legitimate business contact information to communicate about relevant professional services, subject to applicable law and your communication preferences.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Statement, including to provide requested services or communications, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction. However, no website, network, database, or electronic transmission can be guaranteed to be completely secure.

10. International Data Transfers

Radical and our service providers may process or store information in countries other than the country in which you reside. Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.

11. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have rights to request access to, correction of, deletion of, restriction of, or portability of personal information, as well as the right to object to certain processing or withdraw consent where processing is based on consent.

To make a privacy request, contact us using the information provided below. We may need to verify your identity before completing certain requests. We will not discriminate against you for exercising privacy rights available to you under applicable law.

12. California Privacy Rights

If you are a California resident, California privacy laws may provide additional rights concerning your personal information, subject to applicable thresholds, exceptions, and limitations. Depending on applicable law, these rights may include rights to know, access, correct, delete, and obtain information about certain disclosures, as well as rights to opt out of certain forms of processing.

Radical does not sell personal information in the conventional sense of exchanging personal information for money.

13. Colorado Privacy Rights

If you are a Colorado resident, the Colorado Privacy Act may provide additional rights concerning personal data, subject to applicable thresholds, exceptions, and limitations. Depending on the circumstances, Colorado residents may have rights to access, correct, delete, obtain a portable copy of, or opt out of certain processing of personal data.

14. Other State Privacy Laws

Other U.S. states have enacted privacy laws that may provide rights to residents depending on the nature and scope of the applicable business and processing activities. Where applicable, Radical will comply with privacy requirements that apply to our business and processing activities.

15. Children's Privacy

The Website is intended for business and general audiences and is not directed toward children under 13. We do not knowingly collect personal information from children under 13 through the Website.

16. Third-Party Websites and Services

The Website may contain links to third-party websites, social networks, technology platforms, or other services. This Privacy Statement does not apply to third-party websites or services that Radical does not control. We encourage you to review the privacy statements of any third-party service before providing personal information.

17. Do Not Track

Some browsers offer "Do Not Track" signals or similar privacy preferences. Because there is currently no universally accepted standard for responding to all such signals, Radical may not respond to every browser-based Do Not Track signal unless required by applicable law.

18. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices. When we make material changes, we will update the "Last Updated" date and may provide additional notice where required.

19. Contact Us